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RealTime Fantasy Sports FAQ
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Customer Support
Email 24×7:
support@rtsports.com
Phone 9am-5pm ET Weekdays: (636) 447-1170
RealTime Fantasy Sports Policies
How do I install the app on my phone?
Accounts and Passwords
Lost or Forgotten Password
How do I reset my password?
How do I get an account?
How do I change my account to match my new email address?
How do I help a team owner that cannot remember their password?
How do I log into Realtime Fantasy Sports Forums?
Non-US Tax Information
Football Commissioner Leagues
League Setup
What is the Full Season Commissioner service?
As commissioner how do I set everything up and give owners their teams?
How do I create a league schedule?
Can I track my league fees?
What is a "URL", and how do I use it for my league, commish or team logo?
Do you support Keeper or Dynasty leagues?
Can I track player contracts in my league?
How can guest view my league?
What are Draft Masters, Best Ball and One-And-Done league styles?
How do I customize my league home page?
Do you offer Offensive Team scoring?
How can I remove a league from my homepage?
Teams
How do I give an existing team to a new owner?
How do I help a team owner that cannot remember their password?
Why am I getting a session expired error when trying to access my team?
Scoring and Standings
How do I set up my scoring rules?
How does total points allowed by a defense work?
How do the combined scoring rules work?
What is the Power Rankings link on the Standings page?
How is Strength of Schedule calculated?
How do head-to-head tie breakers work?
What is the difference between "Total Points Scored in Games" and "Total Points In Standings" tie-breakers?
What is the difference between Standard and PPR scoring rules?
How do Victory Points work?
How do I set up rules for extra point or 2-point conversion returns?
Online Draft
How do I set up my online draft?
Can I set a time limit for each player selection?
How do I modify or undo draft picks on the live draft board?
How do I select players during the live draft?
Do you have an auto draft capability?
What is an auto draft list?
How will the system select a player to auto draft?
We draft offline, how do I enter initial rosters for my teams?
Do you have a Rookie Only live draft option?
Are there sounds in your draft room?
Online Auction
How do I set up my online auction?
Rosters and Lineups
How do I enter initial rosters for my offline draft?
As a team owner I do not see where I can enter my starting lineups or change my roster.
What do I do if a player is not in the list of free agents?
Can we allow starting lineup changes after the Thursday night game without allowing cheating?
What happens if I fail to get in a lineup before the NFL games start?
Our league does not differentiate between WRs and TEs, how do I set that up?
What are the "Tie Breaker" check boxes for in the starting lineups page?
What does the "Opp Rank" column represent on the starting lineups page?
How do I interpret the projections on the starting lineups page?
How do I setup our league to use injured reserve?
Waiver Wire
How do I setup our league to use the waiver wire?
How does the free agent waiver wire award players?
How do the waiver wire claim groups work?
How do the waiver wire bid groups work?
How do I set up a Free Agent Acquisition Budget (FAAB) ?
Transactions
What are protected free agents?
With blind bidding against a salary cap, how are salaries handled when players are released?
Trades
How are trades performed?
What is the trade block?
Message Board
How do I post links, images or video to the league message board or league news?
Reports
What do the numbers mean on scoring rule audits?
Playoff Commissioner Service
Referral Discounts
Football Money Leagues
Join a League
How do I enable or reenable location tracking?
What happens if my league does not fill?
What is an Audible league?
Can I get a refund?
Is it legal?
Rosters
What do I do if I forgot to draft a kicker or defense?
Scoring and Standings
What is the difference between Standard and PPR/High Stakes scoring rules?
Waiver Wire
Do I get a preseason waiver wire?
Trades and Trade Voting
How do trades get approved or vetoed?
Prizes
How do I get paid?
Baseball Money Leagues
Join a League
How do I enable or reenable location tracking?
What happens if my league does not fill?
What is an Audible league?
Can I get a refund?
Is it legal?
Online Auction
How does an online auction work?
Prizes
How do I get paid?
Daily Games
Join a League
How do I enable or reenable location tracking?
What happens if my league does not fill?
Can I get a refund?
Is it legal?
Scoring
What are the scoring rules?
Prizes
When do I get paid?
How do I get paid?
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ยท Last modified: 2018/07/26 10:59 by
tim